About Us

RICH TWIST is a fully female owned enterprise providing luxury fashion and beauty products and services at affordable prices. We pride ourselves with exclusivity thereby ensuring only a limited number of quantities per product is offered. We now offer complete wardrobe makeovers tailored to your very own style. Tailor made packages for your convenience to suit your every need. A full glam makeup service. There is no service or offer to big or to small for us.

Still can’t find what you looking for? Then speak to one of our qualified and experienced assistants to help you put together the perfect outfit and look, making you “The Talk Of The Town.”


Shipping Policy

Orders usually take 1-2 business days to be processed and dispatched. THEREAFTER does the delivery frame 3-5 business days apply. Please ensure that you have provided the correct address, email, cell number and suburb.


Damaged Products

In the event a parcel is damaged when shipped you will be given a store credit provided that sufficient evidence is provided for the damaged goods within 3 days of delivery.


Delivery

Durban R100

Johannesburg R100

Cape Town R100


Operating Hours

Our website never closes, you are free to shop 24/7. However operating hours for pick up is 9:00am - 15:30pm Monday to Friday, your parcel will be ready for collection 3-5 business days after you have placed your order. We will be closed for collections Saturday, Sunday & Public Holidays.


Collection Policy

When your parcel is ready for collection 3-5 days after you have placed your order, make your way to our pick up address, provide your full name and order number.


Refunds/Exchange Policy

Unfortunately we do not offer exchanges or refund on any orders. Our apologies for any inconvenience.