About Us

Established in 2021 by best friends Sumeshni and Chrysann, Rich Twist is a passion-driven, female-owned brand dedicated to empowering women through beauty and fashion. Inspired by their love of travel and global trends, they curate exclusive, high-quality beauty and skincare products that are often hard to find.

At Rich Twist, we believe luxury should be accessible. Our mission is to bring you the finest beauty and fashion selections at affordable prices, so you can indulge in premium products without the premium cost. Your journey to confidence and elegance starts here!


Shipping Policy

• Up to two days to process Orders dispatched, receive tracking details from the courier service.
• Delivery takes between 3-5 business days.
• RT assumes no responsibility once packages leave our premises.


Damaged Products

Subject to S56 of the Consumer
Protection Act No. 68 of 2008, ("the CPA"), if you have received a product from us and found that the container (either plastic or glass), is defective or leaking, or if the pump or nozzle. mechanism is defective, please contact our customer care at info@richtwist.co.za Within 7 days of purchase and we will gladly collect the product at our own expense in South Africa and provide you with a replacement. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return.


Delivery - The Courier Guy

Durban R99

Johannesburg R99

Cape Town R99

(Courier 3-5 business days)


Operating Hours

Our website never closes, you are free to shop 24/7.


Product Infomation:

Some products (such as many anti- ageing creams) sold on the website contain active ingredients. Many of these products can cause transient, mild irritation of the skin upon initial use thereof. We thus recommend using these products not more than three times per week initially and then gradually increasing to daily use.


Refunds/Exchange Policy

RT does not accept any returns or exchanges.